mTrade

Job Posting: Account Manager

mTrade is looking for Account Manager responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Will liaise between client and cross-functional internal teams to ensure client needs and requirements are clearly defined and documents to help ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your clients
  • Build and maintain strong, long-lasting client relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Communicate clearly the status of the relationship on a monthly basis to internal stakeholders
  • Forecast and track key account metrics
  • Assist with high severity requests or issue escalations as needed

Requirements

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree or equivalent; Masters of Business Administratin (MBA) preferred

Please send résumé with cover letter to:
Bill Caldwell
Director, Human Resources
mTrade
caldwell@mtrade.com

Mortgage Trade will optimize your mortgage trading and collaboration process

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