mTrade - Your Whole Loan Concierge

Privacy Statement

This Privacy Statement explains data collection and use practices of this mTrade web site (the "Site") By visiting the Site, you are consenting to the information collection and use practices described in this Privacy Statement. Other mTrade services, whether with links from this Site or not, may have their own privacy statements, which can be viewed by clicking on their links.

  1. Collection of your Personal Information

    You can visit the Site to read information regarding our products, services, and various other topics without telling us who you are and without revealing any personal information. We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out your request(s). The personal information we collect may include your name, title, company or organization name, work e-mail or other e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

    The Site will also collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you gain access to the Internet; the date and time you visit the Site; the web browser you are using; the pages that you view while at the Site and the Internet address of the web site from which you linked directly to our Site. In doing so, mTrade may employ web beacons (sometimes called various other names, including internet tags or clear gifs) or other devices or techniques. This information is used to help improve the Site, improve our marketing efforts, analyze trends, and administer the Site. mTrade uses third parties to assist it with collecting and analyzing this information. This Privacy Statement does not cover the use of information that those third parties themselves may have gathered from you.

  2. Use of your Personal Information

    The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

    In support of these uses, mTrade may use personal information to provide you with more effective customer service, to improve the Site, or to improve any related mTrade products or services. It will also use it to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with mTrade, information collected by mTrade may be combined with information collected by other mTrade services.

    We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other mTrade products and services, or share information with mTrade partners or affiliates so they may send you information about their products and services.

    We may merge Site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of the Site, with your approval, we will combine Site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and will not merge your personal information with Site-visitation data.

    mTrade occasionally engages other companies to provide limited services on our behalf, such as Site hosting, packaging, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

    mTrade may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on mTrade or the Site; (b) protect and defend the rights or property of mTrade and our family of web sites; or (c) act in urgent circumstances to protect the personal safety of mTrade employees or agents, users of mTrade products or services, or members of the public.

  3. Control of your Personal Information

    Except as otherwise described in this Privacy Statement, personal information you provide on the Site will not be shared outside of mTrade and its parent company, subsidiaries, affiliates or partners without your permission. As described below in Section 4, you can gain access to your personal information and make choices about how you wish to be contacted.

    Please be aware that this Privacy Statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to mTrade in the context of other, separately operated, mTrade products or services.

    The Site may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by the Site, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

  4. Access to your Personal Information

    If you would like to review the information about you that we have collected through our website, or to change that information, you can make that request by contacting us electronically at infosec@mtrade.com. You may also contact us in writing at the address below under "Contact Information". We may require that you verify your identity before we process your request.

  5. Security of your Personal Information

    mTrade employs a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers that are located in controlled facilities and to which we grant only limited access.

  6. Protection of Children's Personal Information

    The Site is a general audience site and does not knowingly collect any personal information from children.

  7. Use of Cookies

    Cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes in order to track site and user activity. One of the primary purposes of cookies is as a convenience to save you time. For example, if you personalize a web page, or navigate within a web site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

    You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites you visit.

  8. How mTrade responds to Do Not Track (DNT) browser settings

    Some browsers, plug-ins and other mechanisms have the setting for "do not track" or "DNT". When mTrade receives a DNT signal or setting it does not override that setting. mTrade does not treat you differently if you have that setting, however, the website itself may function in a different way. Note, however, that certain third party components used by the Site may ignore DNT signals.

  9. Hyperlinks to other Web Sites

    Hyperlinks to third-party web sites from this Site are provided solely as a convenience to you. We have not reviewed these third-party sites and do not control them. mTrade does not assume responsibility for any of these sites, their content, or their privacy policies. mTrade does not endorse or make any representations regarding the collection or use of personal information by these third-party sites. If you decide to visit any of the third-party sites linked to this Site, you do so at your own risk.

  10. No Representation or Warranty

    Your confidential use of this Site cannot be guaranteed by mTrade. mTrade shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality with respect to your use of this Site or any information you transmitted to this Site.

  11. Changes to this Statement

    We may occasionally update this Privacy Statement. When we do, we will also revise the "last updated" date at the bottom of the Privacy Statement. For material changes to this Privacy Statement, we will notify you by posting our updated Privacy Statement on the Site and inserting a new "Effective Date." We encourage you to periodically review this Privacy Statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Statement and any updates.

  12. Contact Information

    mTrade welcomes your comments and questions regarding this Privacy Statement. If you believe that mTrade has not adhered to this Privacy Statement, please contact us electronically at infosec@mtrade.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

    								mTrade
    								Attention: Privacy
    								200 South Lamar Court
    								Oxford, MS 38655
    								infosec@mtrade.com
    						

This policy was last updated on August 15, 2017.